Terms of Service

1. Acceptance of Terms

By accessing or using EntityAgents services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Service Description

EntityAgents provides AI-powered entity extraction and document intelligence services through APIs and web interfaces. Our services include:

• Named entity recognition and extraction
• Document processing and analysis
• Custom entity type training
• Batch processing capabilities
• API access and integrations

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must immediately notify us of any unauthorized use of your account.

4. Acceptable Use

You agree not to use our services to:

• Process illegal, harmful, or malicious content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to reverse engineer our services
• Exceed rate limits or abuse our systems
• Process personal data without proper consent

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. Usage-based charges are billed monthly. All payments are non-refundable except as required by law or as explicitly stated in your service agreement.

6. Service Level Agreement

We strive to maintain 99.9% uptime for our services. In case of extended outages, eligible customers may receive service credits as outlined in our SLA documentation.

7. Intellectual Property

You retain ownership of your data and content. EntityAgents retains ownership of our technology, algorithms, and improvements. You grant us a limited license to process your data to provide our services.

8. Limitation of Liability

EntityAgents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising from your use of our services.

9. Termination

Either party may terminate these terms at any time. Upon termination, your access to our services will cease, and we will delete your data according to our data retention policy.

10. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through our service. Your continued use constitutes acceptance of the modified terms.

11. Governing Law

These terms are governed by the laws of the State of California, United States. Any disputes will be resolved through binding arbitration in San Francisco, California.